Data protection declaration for Hydrolife
1. Introduction
Hydrolife (hereinafter "we") respects the privacy of users and customers of its websites. This means that we undertake to treat the information you make available with care and a sense of responsibility at all times, observing the relevant confidentiality clauses and on the basis of this data protection declaration.
The offers you find on our website www.hydrolife-shop.ch are subject to Swiss data protection law as well as, where applicable, applicable foreign data protection law, in particular that of the European Union (EU) with the General Data Protection Regulation (GDPR).
2. Responsible Unit
The unit responsible for the processing of personal data is:
Hydrolife-shop.ch
Ines Rey
Route du Village 36
1066 Epalinges
+41 78 641 05 27
Email contact via the 'contact' form of the site
You can contact the unit mentioned above by letter, telephone or e-mail for any request concerning the protection of your personal data.
3. Personal data
All information relating to an identified or identifiable natural person is personal data; 'identifiable natural person' means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity. This includes, for example, your name, telephone number, address, as well as any reference data that you provide to us when registering and creating your customer account or user account, when you announce yourself for our newsletter.
This does not apply to statistical data or anonymised data that we collect, for example, when you visit our Orders page and which cannot be put directly in contact with your person.
4. Legal bases and purposes of data entry
We process your personal data primarily to fulfil our contractual obligations and the obligations imposed on us by law.
Always in accordance with the legal bases mentioned above regarding data processing, we also process data that meet legitimate interests on our part. Here we are pursuing interests, particularly economic, legal and ideological. In particular, our legitimate interest is to optimise our online offer and websites.
We collect and process this data in order to allow the use of our website (establishment of communication), to guarantee the security and stability of the system in the long term, to facilitate the optimization of our online offer, and for internal statistical purposes. IP addresses and the country are only exploited in the event of an attack on the network infrastructure of the website and for statistical purposes.
5. Newsletter
You will only receive a newsletter from us upon express request. For the distribution of our newsletter, we use the so-called procedure for confirming the opt-in option, which means that we will only send you a newsletter by email after you have expressly confirmed that we need to activate the newsletter service. After receiving your registration, we will send you a confirmation email asking you to click on a link it contains to confirm that you wish to receive our newsletter. If you subscribe to the newsletter, we use your e-mail address, with your consent, for our own advertising as long as you do not unsubscribe from our newsletter. Unsubscribing is possible at any time, but has no effect on processing operations carried out before the time it occurs. We have the right to entrust third parties with the technical processing of advertising measures and to transmit your data for this purpose. However, it is not possible for us to pass on your data for other purposes without your consent.
6. Duration of data retention
We retain your personal data for as long as it is necessary for compliance with applicable laws, or as we consider it appropriate, or as necessary for the purposes for which it was collected. We block or erase your personal data as soon as it is no longer needed, and in any case at the end of the maximum retention period provided for by law.
You can request the erasure of your personal data yourself at any time by informing us of your wish at the address mentioned above. We will act immediately to the extent that we are not, for other reasons, including by legal provisions, required to retain this data again, or do not need this data, for example to have rights recognised.
If you expressly consent to an extended backup of your data, it will continue to be processed in accordance with your consent. You may withdraw your consent at any time by means of a statement to us with effect for the future. An email to us ('contact' form) is sufficient. However, processing operations carried out up to that time will not be affected by your withdrawal.
7. Transmission to third parties
We do not pass on your personal data to any third party.
With regard to software tools, we use the services of Google Inc. ("Google-Analytics"). The data collected in connection with the use of these software tools may be transferred to servers in the United States. Further information on the data collected and transmitted can be found at the following addresses:
· Google: https://policies.google.com/privacy?hl=fr
You can prevent the collection of data (including your IP address) relating to your use of the website, the transfer of this data to the above-mentioned companies and their processing by these companies by downloading and installing browser extensions that block the functions of the software tools used, e.g. https://tools.google.com/dlpage/gaoptout?hl=fr.
8. Rights of users
8.1 Right of withdrawal
If, by using the website, filing a request or ordering products, you have given us your consent to the processing of personal data, you can withdraw this consent at any time. The withdrawal can be sent by email or by letter to the contact point mentioned in section 2. The effects of the withdrawal are limited to the processing of personal data for which there are no legal grounds for their processing even without your consent. The withdrawal also has no effect on the processing operations that preceded it.
8.2 Rights of data subjects where the GDPR is applicable
You have the right to:
· to obtain access to the personal data concerning you that we process. You can obtain information in particular on the purposes of the processing, on the categories of personal data concerned, on the categories of recipients to whom your data have been or will be communicated, on the envisaged storage period, on the existence of a right to rectification, erasure, restriction of processing or opposition, on the existence of a right to lodge a complaint, the source of the data concerning you if it has not been collected by us, and the existence of automated decision-making, including profiling, as well as, where applicable, useful information on the details of such decision-making;
· to obtain that your personal data stored with us be, as the case may be, rectified or completed as soon as possible;
· to obtain the erasure of personal data concerning you that are stored with us, insofar as their processing is not necessary for the exercise of the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims;
· to obtain the restriction of the processing of personal data concerning you if you dispute the accuracy of these data, if the processing is unlawful and you object to their erasure, if we no longer need the data, but they are still necessary for you to establish, exercise or defend legal claims, or if you have objected to the processing;
· to receive the personal data you have provided to us about yourself in a structured, commonly used and machine-readable format, or to obtain their transmission to another controller;
· to withdraw the previously given consent from us at any time. As a result, we no longer have the right to continue in the future the processing of data based on this consent;
· lodge a complaint with a supervisory authority.
If your personal data is processed on the basis of legitimate interests, you have the right to object to their processing if there are grounds related to your particular situation or if your objection concerns direct marketing purposes. In the latter case, you have a general right to object, which we comply with without indication of a particular situation. If you wish to make use of your right of withdrawal or opposition, an email via our 'contact' form is sufficient.
9. Liability for links
We expressly declare here that, at the time of the creation of the links, no illegal content was recognizable on the sites that we were going to link. We have no influence on the current or future form, content or authorship of the associated or linked sites. We are therefore expressly distancing ourselves from all content on all associated or linked sites that have been modified after linking. This applies to all links and references inserted on our own site. The only person responsible for illegal, incorrect or incomplete content, and in particular for damages resulting from the use or non-use of information presented on a linked site is the operator of this site, and not who only refers to this site through links.
12. Use of cookies
In order to improve our range of products, we use cookies on our websites. A cookie is a small text file that, when you visit our pages, is stored on your computer. Such a cookie can only contain information that we send to your computer ourselves, it does not allow to read private data. If you accept cookies on our site, we have no access to your personal information, but we can identify your computer using cookies. The cookies used do not store personal data and their technology therefore does not provide us with any information about your identity. They only produce pseudonymized information.
We use cookies to check if you meet our terms of use.
We use so-called session cookies, which are temporary, so they do not remain on your computer. When you leave our pages, the temporary cookie disappears. The information collected allows us to analyze the modes and structures of the use of our site and to optimize it by improving its content or personalization and simplifying its use.
We also use so-called permanent cookies, which remain on your computer, in order to simplify the ordering, personalization and registration services during your next visits. These cookies may, for example, record what you have chosen to purchase while you continue your visit. They also allow you to enter your password only once on the pages for which registration is required. The user has the option to delete them manually. "Permanent" witnesses disappear on their own after a while.
Some of our advertising partners also use cookies, called third-party cookies. These cookies help us tailor our site to the specific needs of our customers, e.g. by inserting an advertisement that may be of interest to you. Their use gives us information about the products you have looked at or searched for, or about the sites you have visited previously. They are saved on your hard drive and disappear on their own after a while. Cookies from our advertising partners do not store personal data any more than ours. Pseudonymization prevents any conclusion as to your identity.
Most browsers (e.g. Firefox, Chrome, Internet Explorer, Safari, etc.) accept cookies by default. Security settings allow you to independently allow or disallow saved temporary or persistent cookies. However, we expressly draw your attention to the fact that if you disable cookies, certain functions of our web pages will not be available, and some pages may not be displayed correctly.
The data stored in our cookies is not linked to your personal data (name, address, etc.) without your explicit consent.
13. Changes
We reserve the right to amend this data protection declaration at any time. If a change to the data protection declaration concerns you, we will inform you of this change in an appropriate form. The data protection declaration does not create any contractual or other formal legal relationship with or on behalf of any party.
Epalinges, April 2020